Birmingham Mind - Birmingham

Address: Quay Place, 92-93 Edward St, Birmingham B1 2RA, United Kingdom.
Phone:1216088001.
Website: birminghammind.org
Specialties: Corporate office, Charity.
Other points of interest: Toilet.
Opinions: This company has 32 reviews on Google My Business.
Average opinion: 3.9/5.

Location of Birmingham Mind

Birmingham Mind Quay Place, 92-93 Edward St, Birmingham B1 2RA, United Kingdom

1216088001

Open Hours of Birmingham Mind

Monday: 9 am–11 pm
Tuesday: 9 am–11 pm
Wednesday: 9 am–11 pm
Thursday: 9 am–11 pm
Friday: 9 am–11 pm
Saturday: 9 am–11 pm
Sunday: 9 am–11 pm

Birmingham Mind: Comprehensive Mental Health Support in the Heart of the UK

Nestled in the bustling city of Birmingham, Birmingham Mind stands as a beacon of support and hope for individuals struggling with mental health issues. Situated at Quay Place, this esteemed organization is committed to providing high-quality, person-centered services that empower individuals to take control of their lives and make informed choices about their wellbeing.

Main Services

Community Development Worker Service: Birmingham Mind's CDWS works closely with communities, offering mental health support and promoting wellbeing through various initiatives. They deliver mental health awareness sessions, provide guidance on maintaining good mental health, and signpost individuals to appropriate services.
Helpline: The helpline offers a safe and confidential space for callers to talk about their mental health concerns. Trained staff and volunteers provide emotional support, practical advice, and signposting to appropriate services.
Mental Health & Wellbeing Hubs: Birmingham Mind's hubs serve as community spaces where individuals can access information, advice, and support for their mental health. They offer a range of services, including one-to-one support, group sessions, and mental health workshops.
North Star Navigation Service: This service provides personalized support to individuals with complex mental health needs. The North Star team works closely with service users to create individual support plans, helping them navigate their mental health journey and access appropriate services.
Residential Care: Birmingham Mind offers residential care services for individuals with severe and enduring mental health needs. Their experienced staff provide a safe, supportive, and therapeutic environment, empowering residents to develop the skills they need to live independently.
Rookery Gardens: Rookery Gardens is a supported living service for individuals with mental health needs. The service provides high-quality, personalized support, enabling residents to live independently and lead fulfilling lives.
Support In Your Community and Your Own Home: This service offers flexible, person-centered support in individuals' own homes and communities. The team works closely with service users to identify their needs and goals, providing practical and emotional support to help them achieve their aspirations.
Talking Space (Inc Crisis Support): Talking Space offers immediate, confidential mental health support for individuals in crisis. The service provides a safe and non-judgmental space for individuals to talk about their feelings and access appropriate support.
The Recovery House: The Recovery House is a supported living service for individuals with mental health needs. The service offers a safe, supportive, and therapeutic environment, empowering residents to develop the skills they need to live independently and lead fulfilling lives.

Location and Access

Address: Quay Place, 92-93 Edward St, Birmingham B1 2RA, United Kingdom
Phone:1216088001
Website:birminghammind.org

Birmingham Mind's Quay Place location is conveniently situated in the heart of Birmingham, making it easily accessible by various means of transport. The building is a short walk from both New Street Station and Snow Hill Station, with numerous bus routes stopping nearby. For those traveling by car, several car parks are available within walking distance.

Featured Characteristics

Toilet: Available on-site for the convenience of service users and visitors.
Person-centered Approach: Birmingham Mind prides itself on its person-centered approach, ensuring that each individual's unique needs and goals are at the heart of their support.
Confidentiality and Safety: The organization prioritizes the confidentiality and safety of service users, providing a non-judgmental and supportive environment.
Professional Staff and Volunteers: Birmingham Mind's team comprises experienced and dedicated professionals, as well as volunteers who bring a wealth of knowledge and skills to the organization.

Practical Information

Opening Hours: Vary depending on the service. It is recommended to contact Birmingham Mind directly for specific service opening hours.
Eligibility: Birmingham Mind's services are available to individuals aged 18 and above, living in Birmingham and surrounding areas. Some services may have specific eligibility criteria, so it is best to check with the organization directly.
Referrals: Self-referrals are accepted, as well as referrals from GPs, social workers, and other professionals. To make a referral, contact Birmingham Mind directly.

Positive Aspects from Reviews

With an average rating of 3.9/5 from 32 reviews on Google My Business, Birmingham Mind clearly makes a positive impact on the lives of its service users. Some of the most commended aspects include:

Professional and Caring Staff: Many reviewers highlight the dedication, compassion, and expertise of Birmingham Mind's staff and volunteers.
Non-judgmental and Supportive Environment: Several reviewers appreciate the safe and accepting atmosphere provided by Birmingham Mind, which allows them to open up about their mental health struggles.
Person-centered Approach: Several reviewers mention the tailored support they receive, with Birmingham Mind taking the time to understand their unique needs and goals.
Wide Range of Services: The variety of services offered by Birmingham Mind is another aspect praised by reviewers, with many finding the perfect fit for their needs.

In conclusion, Birmingham Mind is a vital resource for individuals seeking mental health support in the West Midlands region. With a comprehensive range of services, a dedicated team of professionals, and a commitment to person-centered care, Birmingham Mind stands as a beacon of hope and support for those struggling with mental health issues.

Frequently asked questions about Birmingham Mind

What services does Birmingham Mind offer?

Specialties: Corporate office, Charity. Among its main services include: Impact Report 2024/2025, Birmingham Mind Privacy Policy, Our Vision and Values, Our Trustees, Our Senior Leadership Team.

Where is Birmingham Mind located?

Birmingham Mind is located at Address: Quay Place, 92-93 Edward St, Birmingham B1 2RA, United Kingdom.. It is recommended to verify the exact location before visiting the establishment.

How can I contact Birmingham Mind?

You can contact Birmingham Mind by phone at Phone: 1216088001.. You can also visit its website for more information.

What are the business hours of Birmingham Mind?

To know the exact business hours of Birmingham Mind, it is recommended to contact the establishment directly by phone or check its website.

What do customers say about Birmingham Mind?

Birmingham Mind has Opinions: This company has 32 reviews on Google My Business. customer reviews, with an average rating of Average opinion: 3.9/5. out of 5. Customers highlight the quality of service and attention received.

What payment methods does Birmingham Mind accept?

To know the payment methods accepted by Birmingham Mind, it is recommended to contact the establishment directly or check its website.

Is parking available near Birmingham Mind?

To get information about parking availability near Birmingham Mind, it is recommended to contact the establishment or check parking options in the area.

What additional information can I learn about Birmingham Mind?

Birmingham Mind provides high-quality services across a variety of settings. We are committed to offering person-centred support, ensuring that individuals are empowered to take control of their own lives and make informed choices about their care and wellbeing. For more details, you can visit its website or contact the establishment directly.

Reviews of Birmingham Mind

Lauren G.

1/5

They are very inappropriate by acting judgemental at times judging you like a book by its cover before you even explain yourself. Sometimes they don’t consider how their behaviour is impacting autistic people emotionally by manipulating autistic people, they are not actually listening to their true feelings. My life has been much better since I’ve not spoke to them. They’re not worth speaking to as they’re clearly a hopeless service ha ha ha. I’ve no longer had disrupted sleep since not speaking as if they’ve been the main problem all my life. They are a terrible/disgusting service. Plus they’re very rude and dismissive in many ways, plus insult you. calls have never ever helped to be honest. They have significant lack of empathy. They’re meant to help people with anxiety which they don’t clearly because when some people have fear and need to speak about their feelings and sometimes people have anxiety about wanting to be prepared with self-defence because of previous experiences, they’re clearly a useless service with helping people as they’re not showing support and they are clearly ignorant with autism and they clearly bully people over their disabilities which means they like to harm people instead of helping. They are not a safe place as they tried to attack people over their brain conditions in order to make someone feel worse instead of better so I love it that I’ve had a luxury life once I’ve stopped speaking to them. Samaritans and sainline are better services.

Brock L.

1/5

Terrible I was a tenant 12 years ago. I complained bout tenant deliberately setting off fire drills at golden hillock road. They did nothing at all. Affected my mental health badly I had to vacate the flat. Was really upset caus I liked the flat. But the constant fire alarm affected me so bad I had to give up the flat. & all caus mind allowed couple trouble makers to live there!

Jonni

5/5

Very helpful service that communicates well with my community mental health team.

Abby A.

4/5

Their helpline volunteer staff I've connected with online; Alisha especially helped me on a very difficult day earlier this year and she has a way of explaining things that can help you shift perspective, even if just a little bit. Stuart also during one time I was experiencing anxiety whilst coming back online again and I felt grounded after speaking with him. 🙏🏾 They state they offer emotional support but this is probably something that would mean something different to different people. .In future I hope to volunteer my time..

Eddiejacey H.

1/5

Wouldn’t bother. Didn’t help in the slightest, was greeted with a rude and dismissive member of staff. Made me feel worse than before I phoned

aveen N.

5/5

Nithya is the lady working in the office She is so kind and professional She deserves 5 starts

RT O.

1/5

The helpline call I had was pretty bad. Trying to get to the help line, they didn't even help. They just said, have you gone for a walk? You need to talk to your doctors well. I Ve tried all that type of stuff. Were not interested at all. You meant to be helping people yet all you did was just say. Have you done this? Have you done that? It was like a checklist. It's not good enough that these people are paid not care

Sayma A.

1/5

Disappointed with this charity. Did a fundraiser for them and requested speakers. The speakers from the charity cancelled a day before the event. Unprofessional, did the event without their support and then contacted them with the amount we raised and provided them with a contact on how to collect the money. They then communicated if they didn't get the money asap it would "lead to us taking further action". Generally impatient and rude, no support but want the money asap. So disappointed with a charity that represents such a good cause.

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