Preactive IT Solutions - Houston, Texas

Address: 1220 Blalock Rd Suite 345, Houston, TX 77055, United States.
Phone:8329446250.
Website: preactiveit.com
Specialties: Computer support and services, Computer consultant, Computer security service.
Other points of interest: Online appointments, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 118 reviews on Google My Business.
Average opinion: 5/5.

Location of Preactive IT Solutions

Preactive IT Solutions 1220 Blalock Rd Suite 345, Houston, TX 77055, United States

8329446250

Open Hours of Preactive IT Solutions

Monday: 6 am–6 pm
Tuesday: 6 am–6 pm
Wednesday: 6 am–6 pm
Thursday: 6 am–6 pm
Friday: 6 am–6 pm
Saturday: Closed
Sunday: Closed

Introduction

Preactive IT Solutions, situated at 1220 Blalock Rd Suite 345, Houston, TX 77055, United States, is a distinguished information technology services provider. With a customer-centric approach, this company specializes in proactive IT management, ensuring businesses in Houston operate smoothly and securely.

Main Services

Managed IT Services: Preactive IT offers comprehensive managed IT services, including 24/7 monitoring, maintenance, and support. Their goal is to anticipate tech issues before they cause downtime, ensuring businesses can focus on their core operations.
Cybersecurity Solutions: Given the increasing threat landscape, Preactive IT provides robust cybersecurity services. These include cybersecurity awareness training for employees, managed cloud security services, ransomware defense, endpoint detection & response, and zero-trust security.
Microsoft 365 Support: As a Microsoft Silver Partner, Preactive IT offers specialized support for Microsoft 365. They provide migration services, advanced security for Microsoft 365, and help maximize ROI with M365.
Managed Cloud Services: The company helps businesses transition to the cloud seamlessly. They offer managed cloud services, ensuring optimal performance, security, and scalability.
On-Site Support: Preactive IT understands that sometimes, issues require an on-site visit. They offer prompt, efficient on-site services to resolve problems quickly and minimize business disruption.

Location and Access

The office is located in the Energy Corridor district, close to the Westpark Tollway and I-10, offering easy access from different parts of Houston. The building has a wheelchair-accessible entrance and a dedicated wheelchair-accessible parking spot.

Featured Characteristics

Proactive Approach: Unlike traditional break-fix IT services, Preactive IT focuses on preventing issues. They monitor systems 24/7 to identify and resolve potential problems before they cause downtime.
Personalized Service: Preactive IT takes the time to understand each client's unique needs and provides tailored IT solutions.
Expert Team: The team consists of highly skilled and certified IT professionals who stay up-to-date with the latest technologies and best practices.

Practical Information

Address: 1220 Blalock Rd Suite 345, Houston, TX 77055, United States
Phone: 832-944-6250
Website: preactiveit.com
Operating Hours: Monday - Friday, 8:00 AM - 5:00 PM (On-site services available outside these hours)
Online Appointments: Available for client convenience

Positive Aspects from Reviews

Preactive IT Solutions has an impressive average rating of 5/5 from 118 reviews on Google My Business. Customers appreciate the company's:

Responsiveness and quick resolution of issues
Professional and friendly team
Proactive approach to IT management
Personalized and efficient on-site services
Expert knowledge and willingness to explain complex tech concepts in a simple, understandable way

Frequently asked questions about Preactive IT Solutions

What is Preactive IT's approach to IT management?

Preactive IT focuses on preventing issues with 24/7 monitoring and proactive problem-solving.

Does Preactive IT offer on-site support?

Yes, they provide prompt on-site services outside of regular business hours.

What kind of cybersecurity services does Preactive IT offer?

Preactive IT provides services like cybersecurity awareness training, managed cloud security, ransomware defense, endpoint detection & response, and zero-trust security.

Is Preactive IT a Microsoft partner?

Yes, they are a Microsoft Silver Partner and offer specialized support for Microsoft 365.

What are the operating hours of Preactive IT's office?

Their office is open Monday - Friday, 8:00 AM - 5:00 PM, but on-site services are available outside these hours.

Reviews of Preactive IT Solutions

Orebotse M.

5/5

J.T was really awesome. I like that he could help me, help him so that he could get it right to help me. That was awesome! Even after our communication got disconnected, in the space of the 'username' him and I were communicating, writing each other messages and that was super cool to connect with someone like that half way across the world. We were in proper sync! Great job J.T!

Lisa T.

5/5

Wyatt was onsite to help with setup and installation of five devices. He did this quickly and efficiently. Our employees were back up and running in a few short hours!

Kay G.

5/5

Preactive I cannot tell you how many times we have had to call, they always go above and beyond to resolve any issues in a prompt manner! We have had the privilege of getting to know the staff very well, the problem solves the issues as a TEAM!!! LOVE OUR IT GUYS! Marlon ,Grant ,JT, Chris, Steven even Jake super GROUP

acct

5/5

Jess, Marlon, JT, Ryan are the best.... they are quick at fixing my unsolved problems and patient with me when I am not good with software terminology. Preactive IT Solutions is fast and ready to help out in any small situation.

Dustin A.

5/5

Preactive is the best in this business! They are quick at solving any solution and are very friendly and professional. I will be recommending them to anyone with any IT needs.

Alan F.

5/5

Preactive has GREAT Service! The support line is answered by a real person that is usually able to take care of the issue without having to transfer, call back or set up a ticket. Jess is the name of the support tech that helped me, but all of our employees report the same great service no matter who answers their call. Preactive is the 4th IT firm we have used, and by far the best! Please keep up the great work! Alan Fritsche, Owner.

Rick R.

5/5

I have used Preactive IT for my business for over 7 years. I have nothing but positive things to say about Charles and his team. His staff and techs are very helpful and knowledgeable. Specifically, Dave Liebl is the tech that has been servicing my account and he has done an excellent job over the last few years. I highly recommend Dave because of his expertise. Dave takes the time to explain and resolve any issues or provide recommendations.

Kurt M.

5/5

My experience with Preactive IT has been very good! Anytime I call for a solution, someone is available to help fix the issue! I consider myself very tech-oriented, so I mostly troubleshoot on my own, but every issue I've come to Preactive with has been solved within the same day!

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